Return and Exchange Policy

Your satisfaction is our top priority. We offer a simple, risk-free shopping experience backed by our guarantee.

1. 7-Day Money-Back Guarantee

• We offer a 7-Day Money-Back Guarantee on all watches. The 7-day period begins from the date your order is delivered.
• If you face any kind of issue with your watch (defective, wrong item, or simply dissatisfied), you can request a return or exchange within this 7-day period.

2. Eligibility for Return/Exchange

• The watch must be returned in its original, unused condition (no signs of wear, scratches, or sizing adjustments).
• All original packaging, tags, warranty card, and accessories must be included.
• The return or exchange request must be registered with our customer support team within 7 days of delivery.

3. How to Initiate a Return

• Contact our customer service team via [Your Contact Email] or [Your Phone Number] to register your complaint and request a Return Authorization.
• Our team will provide you with the return shipping instructions. You will be responsible for securely packing and shipping the item back to us using a traceable courier service.

4. Refunds and Exchanges

• Refund: Once the returned item is received and inspected and meets the eligibility criteria, we will process a full refund to your original payment method or through a bank transfer within 5-7 business days.
• Exchange: If you request an exchange, the replacement watch will be dispatched upon successful inspection of the returned item, subject to stock availability.